When is it appropriate to suggest a scalp massage?

Suggesting a scalp massage during a shampoo service is appropriate because this setting offers the right environment for relaxation and stimulation. A shampoo service typically involves the client already being in a relaxed position, allowing for maximum enjoyment of the massage benefits. The warm water and the act of washing the hair also help to soothe the scalp, making it an ideal moment to promote relaxation and enhance blood circulation.

The other options may not effectively capitalize on the desired relaxation effects. For instance, suggesting a scalp massage during a haircut could disrupt the flow of the styling process, while only offering it when requested limits the service experience for the client. Recommending a scalp massage after every haircut, regardless of the service provided, could also be unnecessary and not tailored to the individual client's preferences or needs at that moment. Thus, timing a scalp massage during the shampoo naturally aligns with the service goals of comfort and care.